Terms of service

Last Updated: October 15, 2026

OVERVIEW

This website is operated by Maison Velin. Throughout the site, the terms "we", "us", and "our" refer to Maison Velin.

Maison Velin offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available through our website.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use our website or purchase our products.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Our products are produced and fulfilled through third-party print-on-demand partners, including Printful.

SECTION 1 — ONLINE STORE TERMS

By using our website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained the necessary consent from a parent or legal guardian.

You agree not to use our products or services for any illegal or unauthorized purpose.

You must not violate any applicable laws, including intellectual property and copyright laws, while using our website.

You must not transmit viruses, malware, or any other harmful code.

We reserve the right to suspend or terminate access to our Services if these Terms are violated.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary and permitted by applicable law.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without our prior written permission.

You acknowledge that information transmitted through the internet may pass through different networks and systems.

Payment information is processed through secure third-party payment providers.

The headings used in these Terms are provided for convenience and do not affect their interpretation.

SECTION 3 — ACCURACY AND COMPLETENESS OF INFORMATION

We make reasonable efforts to ensure that the information displayed on our website is accurate, complete, and up to date.

However, occasional errors or inaccuracies may occur.

Product descriptions, availability, pricing, and other information may be updated when necessary.

We encourage customers to review all relevant product information before purchasing.

Nothing in this section limits any rights or remedies available under applicable consumer protection laws.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Prices for our products may change without prior notice.

We reserve the right to modify, suspend, or discontinue products or services at any time.

Changes to product prices will not affect orders that have already been accepted, except where permitted by applicable law.

We may also introduce new products, collections, or features without prior notice.

SECTION 5 — PRODUCTS AND SERVICES

Maison Velin specializes in clothing and lifestyle products featuring original designs.

Many of our products are manufactured using a print-on-demand production model, meaning that items are produced after an order is placed.

Our products are fulfilled through third-party production partners, including Printful.

Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or restrict sales to specific geographic locations where legally permitted.

Product Colors and Images

We make every effort to display product colors, designs, and images accurately.

However, colors may appear slightly different depending on screen settings, lighting, and manufacturing processes.

Minor variations that do not constitute a product defect or nonconformity may occur.

Returns and Exchanges

Because our products are made to order, we generally do not accept voluntary returns or exchanges for:

• Buyer's remorse or change of mind.

• Incorrect size selection.

• Incorrect color selection.

• Personal preferences regarding fit or style.

Damaged, defective, misprinted, incorrect, or undelivered products may qualify for a replacement or refund.

For complete information, please review our Return & Refund Policy.

Nothing in this section limits any non-waivable rights under applicable law.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders where reasonably necessary, including in cases of suspected fraud, payment issues, or product unavailability.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

You agree to provide accurate, complete, and current information when placing an order.

This includes:

• Full name.

• Billing address.

• Shipping address.

• Email address.

• Payment information.

You are responsible for reviewing your order details before completing your purchase.

Incorrect or incomplete shipping information may result in delivery delays or additional shipping costs.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools, applications, or services that enhance your shopping experience.

These tools may be operated independently of Maison Velin.

Your use of optional third-party services may be subject to their respective terms and privacy policies.

We are not responsible for third-party services to the extent permitted by applicable law.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

These websites are not necessarily affiliated with Maison Velin.

We do not control their content, policies, or business practices.

We encourage customers to review the terms and privacy policies of any third-party websites they visit.

We are not responsible for losses arising from independent third-party services except where applicable law provides otherwise.

SECTION 9 — USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit reviews, comments, suggestions, photographs, or other content to Maison Velin, you confirm that you have the necessary rights to share that content.

You grant Maison Velin a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish submitted content for purposes related to operating and promoting our business, subject to applicable privacy and intellectual property laws.

You agree not to submit content that:

• Violates intellectual property rights.

• Contains unlawful, abusive, or defamatory material.

• Contains malware or harmful code.

• Misrepresents your identity.

• Violates the privacy or rights of others.

We reserve the right to remove content that violates these Terms.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

We may collect and process personal information necessary to:

• Process and fulfill orders.

• Provide customer support.

• Communicate shipping updates.

• Prevent fraud.

• Improve our services.

• Send marketing communications where permitted by law.

We use third-party providers, including Shopify and our fulfillment partners, to operate our business.

Please review our Privacy Policy for further details regarding data collection, use, sharing, and your privacy rights.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions.

• Prices.

• Promotions and discounts.

• Shipping costs.

• Delivery estimates.

• Product availability.

We reserve the right to correct such errors and update information.

Where an error affects an order that has already been placed, we will handle the situation in accordance with applicable law.

We will not impose additional charges without the customer's authorization.

SECTION 12 — PROHIBITED USES

You are prohibited from using our website or its content:

1. For unlawful or fraudulent purposes.

2. To violate applicable laws or regulations.

3. To infringe intellectual property rights.

4. To harass, threaten, abuse, or discriminate against others.

5. To submit false or misleading information.

6. To distribute viruses, malware, or malicious code.

7. To collect personal information without authorization.

8. To engage in spam, phishing, or other deceptive practices.

9. To interfere with website security.

10. To reproduce or commercially exploit Maison Velin content without authorization.

We reserve the right to restrict or terminate access for violations of these Terms.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We make reasonable efforts to provide a secure, reliable, and functional shopping experience.

However, we cannot guarantee that our website will always operate without interruptions, delays, or technical errors.

To the extent permitted by applicable law, our website and related services are provided on an "as available" basis.

Maison Velin shall not be liable for indirect, incidental, special, or consequential damages arising from use of our website, except where such limitations are prohibited by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer protections and remedies for defective products.

SECTION 14 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Maison Velin and its employees, representatives, contractors, and service providers against third-party claims arising from your unlawful use of our website or your violation of these Terms.

This provision does not require consumers to waive statutory rights or indemnify Maison Velin for its own unlawful conduct.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be limited or removed to the minimum extent necessary.

The remaining provisions shall continue in full force and effect.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or Maison Velin.

You may stop using our website at any time.

We may suspend or terminate access if you violate these Terms or engage in unlawful or fraudulent activity.

Termination does not affect rights or obligations arising before termination, including outstanding orders, payment obligations, or legally required refunds.

SECTION 17 — ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable policies, constitute the agreement governing your use of our website and purchases from Maison Velin.

They supersede prior communications or understandings relating to the same subject matter, except where applicable law provides otherwise.

 

SECTION 18 — CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms when necessary.

Any changes will be published on this page with an updated revision date.

Changes will generally apply prospectively and will not remove rights already acquired under accepted orders.

Your continued use of our website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

We encourage customers to review this page periodically.

SECTION 19 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us.

Maison Velin

Email: info@themaisonvelin.com

Website: www.themaisonvelin.com

For questions about orders, returns, or refunds, please include your order number when contacting us.

Maison Velin — Made with purpose. Worn with identity.